'Doing the King’s Business in the Queen City’
C3 Lunch & Learn - How to Decode the ‘Invisible”
Means of Communication
It’s been years, but I can still hear the phone conversation. I lost my potentially biggest sale ever. When I asked ‘why’ – the answer confirmed my hunch. My contact on the other end said “We thought your boss was arrogant and canned.” My heart sank. I lost the HUGE deal I was cultivating for nine months, due to my boss’ body language.
Communication not only encompasses our verbiage – it includes non-verbal tones i.e. body language, posture, gestures, tone and pitch. Learning how to decode conversations will provide you with better clues to what people are feeling and thinking when you know the signs.
This session will take you to a new level – not simply communicating, but connecting in such a way you build rapport. You’ll learn which of the four languages you prefer, how to decipher the language of the other person, and how to switch from yours to theirs.
Speaker: Pat Baldridge
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Please join the Charlotte Christian Chamber group on LinkedIn by clicking here www.linkedin.com/in/charlottechristianchamber
Initiate discussions, join discussions, give us your opinions, talk about your stuff/events, etc. it’s up to you.
Find a list of our C3 Members under the “Partner” tab. You can locate them under their category. Also, check out the benefit list for all Company and Individual members under the “Join” tab.
Will you join with us? Email us at office@charlottechristianchamber to tell us if you want to join us in "Doing the King's Business in the Queen City!
Pat and Dave Baldridge